If you think you've found a bug, or you're stuck on something, please feel free to raise an issue on Github. We don't promise to reply immediately, but it's our to-do list too, so we're on there a lot.
If you fancy a realtime conversation you might like to try our Gitter room. We get notifications when we're offline. You might well find other folks in the community hanging out there too.
If you're paying us to host Rooftop for you, you're welcome to raise a ticket at http://help.error.agency as part of our standard SLA. If you've got our emergency number and it's a showstopper, call that too!
Updated less than a minute ago